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Every FPT Industrial engine is built on cutting-edge technology, strict quality control, and driven by the commitment to performance and reliability. Proper engine maintenance is not just a technical requirement – it is an investment that ensures maximum efficiency, reduces unexpected costs, and guarantees operational continuity. To preserve this value over time, it is essential to combine proven maintenance practices with innovative digital tools and services. That’s why FPT Industrial has developed a dedicated Customer Service portfolio, designed to support its engines with genuine parts and fluids, tailored maintenance solutions, and advanced telematics.
The first step to ensure proper care maintenance is simple but crucial: always follow the manufacturer’s recommended service plan. This means carrying out scheduled services at the prescribed intervals, using only genuine spare parts and lubricants specifically developed for that engine. This practice preserves performance, extends engine life, and helps prevent costly breakdowns.
Thanks to advanced telematics, today it is possible to monitor the health of an engine in real time. FPT Industrial’s Proactive Assistance takes this one step further: by continuously analyzing engine data, it can detect potential anomalies before they become issues. This predictive capability allows for the scheduling of targeted interventions through the Proactive Maintenance tool, reducing the risk of unexpected downtime and optimizing workshop efficiency. Instead of reacting to failures, customers can plan maintenance activities in advance, ensuring maximum uptime, lower operating costs, and total peace of mind.
For complete operational confidence, the Extended Warranty program provides full coverage against unexpected repair costs. Combined with telematics, it ensures:
- Faster and more efficient workshop response
- Predictable and reduced maintenance costs
- Maximum uptime with minimum Total Cost of Ownership (TCO).
With its integrated portfolio – from Genuine Parts and Fluids to Connected Solutions and Extended Warranty – FPT Industrial Customer Service provides all the tools needed for effective engine maintenance, ensuring reliability, efficiency, and peace of mind throughout the engine’s lifecycle.
